Sugarcoat Nails & Hair

Last updated: 4/8/26

Your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information when you visit our website or book an appointment.

1. Information we collect
   We collect information in two ways:

Information you provide: When you book an appointment, you provide your name, email address, phone number, and any relevant notes about the service.
Information collected automatically: When you visit our website, we may collect your IP address, browser type, pages visited, and time spent on the site via cookies and analytics tools.

2. How we use your information
   We use the information we collect to:

Confirm, manage, and remind you about your appointments.
Communicate with you about our services, promotions, or policy updates (you may opt out at any time).
Improve our website and user experience.
Comply with legal obligations.

3. Acuity Scheduling
   Our booking system is provided by Acuity Scheduling (a Squarespace company). When you book an appointment, your information is processed and stored on their platform. Acuity Scheduling operates its own privacy practices — we encourage you to review their Privacy Policy. We do not sell or rent your data to any third party.
4. Cookies
   This website uses cookies to support functionality and analytics. Cookies are small text files stored on your device. You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.
5. Data retention
   We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records may be retained for [X months/years] after your last appointment. You may request deletion of your data at any time (see Your Rights below).
6. Your rights
   Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the data we hold about you.
Correction: Ask us to correct inaccurate information.
Deletion: Request that we delete your personal data.
Opt-out: Unsubscribe from marketing communications at any time.
Data portability: Request your data in a portable format.
To exercise any of these rights, contact us at [email protected].

7. GDPR & CCPA notice
   If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local supervisory authority. If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.
8. Children’s privacy
   Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
9. Changes to this policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Privacy questions or requests?

Email us at [email protected].